Author: flowdesign

With our ICSS Automatic Balancing Valves and UA Zero Manual Balancing Valves, you can count on the optimal hydronic balancing solution for all your potable water applications. Both Lead-Free Balancing Valves meet or exceed standards established by the Reduction of Lead in Drinking Water Act (RLDWA) of 2014, and the ICSS is NSF/ANSI 61-G Certified and approved directly by NSF for commercial hot water contact applications.

Check out our newest product brochure on IMI Flow Design’s Lead-Free Balancing Valves Here

Welcome, Amy Cole, new President of IMI Hydronic Engineering Americas. Amy joined us in June to lead the growth of the IMI Flow Design and IMI TA brands in North, Central, South America, and the Caribbean.

Growth strategy, execution, culture, and customer enthusiasm have infused Amy’s leadership over her 32-year career, including 24 years at Hilti, a global leader in products and services for construction. She brings extensive experience in sales, marketing, manufacturing, operations, and product development in the Americas, all of which give her deep understanding and insight into helping IMI Hydronic customers grow their businesses.

Amy’s commercial success and extensive interaction with engineers, consultants, architects, and other influencers informs her understanding of the powerful role IMI Hydronic Engineering’s technical expertise plays in differentiating the company from its competitors.

Sustainable, profitable growth is also what excites Amy about her new role. “The potential in the Americas first drew me to this opportunity,” she explains. “The US alone is the second largest market in the world for hydronic systems.” She appreciates demonstrated commitment to growth, including recent approval of the North America Growth Accelerator, a five-year, customer-centric initiative focused on disruptive technologies and other innovations that will help sales reps and their customers overcome the current marketplace challenges that concern them most.

Amy sees that commitment reflected in IMI Hydronic’s culture that emphasizes the development of its people. “IMI’s Graduate Program is world-class – the best I’ve ever seen – giving our grads high-level access to global growth projects, as well as broad, hands-on functional experience.” She notes the program also creates new opportunities for others not in the program.

Working alongside Phil Clifton, IMI Hydronic Engineering’s Divisional Managing Director, excites Amy too. “Phil is a champion of falling in love with the customer’s problem, creating a mindset that helps everybody understand what we’re trying to do and motivates them.” She also appreciates IMI Hydronic’s executive team, characterized by diversity of both thought and experience, as well as a genuine commitment to The IMI Way, the company’s code of responsible business. “Everything is better than advertised. Working on a team of nine, from eight different countries is exhilarating.”

Amy’s enthusiasm extends to her Americas’ senior leadership team too. “We have a perfect blend of expertise from long-time team members and of fresh ideas from newer members that works really, really well,” she notes. “Add Growth Accelerator on top of that combination, and we’re energized and well-positioned to seize new opportunities.” She’s also engaged in the digital aspect of growth, learning more about driving digital possibilities as a platform for Growth Accelerator.

Looking ahead, Amy sees unlimited potential, despite the challenges of a global pandemic. “I firmly believe that when you invest in teams, get close to your customers, and innovate you emerge from a downturn stronger than ever.”

Here’s to IMI Hydronic North America’s Lisa Garcia, AP Staff Accountant and July’s winner of IMI’s Above and Beyond award. This company-wide honor recognizes employee excellence, teamwork and performance that exceeds job expectations.

In her nomination, Becky Man, Financial Director for the Americas, noted Lisa’s above-and-beyond work during the annual inventory at IMI Hydronic’s North American headquarters in Dallas. “Lisa virtually ran the inventory for Finance single-handedly, putting in considerable additional hours and dealing with several difficult situations both professionally and calmly.”

Thank you and congratulations Lisa Garcia!

Here’s to the IMI Hydronic North America Customer Service team, June’s winner of the Above and Beyond award. This company-wide honor recognizes employee excellence, teamwork and performance that exceeds job expectations.

In his nomination, Chris Rodgers, Vice President of Sales & Marketing for IMI Hydronic Americas, noted the team’s overall dedication, working to improve department performance while supporting IMI Flow Design during a global pandemic. “You put in long hours,” he wrote, “along with extra hours working for other departments hit hard by illness and a perfect storm of stressful circumstances.

“You brought smiles to the faces of our customers,” Chris continued. “They noticed. I noticed.”

Congratulations Jenna Bauer, Julie Coronado, Marci Simmons, Shonte Webb!